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Accessibility Statement

TooJay’s Gourmet Deli Commitment to Accessibility

TooJay’s Gourmet Deli is committed to ensuring digital accessibility for people with disabilities. We continually work to improve the user experience for everyone and apply relevant accessibility standards.

Conformance Status

TooJay’s Gourmet Deli is working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible to people with disabilities.

Measures We Are Taking

TooJay’s Gourmet Deli takes the following measures to ensure accessibility of our website:

  • Conducting regular accessibility audits and remediation cycles
  • Adding descriptive alt text to all meaningful images
  • Ensuring keyboard navigability throughout the site
  • Providing accessible navigation controls for mobile users
  • Working toward properly structured heading hierarchies across all pages

Known Limitations

We are actively working to resolve the following known issues:

  • Several pages built with a legacy page builder are being rebuilt in our current content management system to improve accessibility
  • Some older PDF documents may not be fully accessible — accessible alternatives are available upon request

Feedback and Contact

We welcome your feedback on the accessibility of the TooJay’s website. If you experience any accessibility barriers, or if you need information in an alternative format, please contact us:

  • Email: support@toojays.com
  • Response time: We aim to respond to accessibility feedback within 2 business days

Assessment Approach

TooJay’s Gourmet Deli assessed the accessibility of this website using the following approaches:

  • AI-assisted structural audit against WCAG 2.1 Level AA criteria
  • Manual review of page source and HTML structure
  • Ongoing remediation based on audit findings

Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you may contact the U.S. Department of Justice ADA Information Line at 1-800-514-0301.

Last reviewed: July 2026